What is My Account?

My account is our online portal, signing up for it means you will only need to login once to access main services. It is easier for you, as we will save your details to make accessing other services quicker. It also helps keep Council Tax low.

You need to register for this service - this can be completed online in one visit.

Once registered, choose the services you want to access.

Currently you can access: 

Register for My Account online service

Available services

Council Tax

To add the Council Tax online service, you will need your account number, address and the answer to a random question based on your account.

Features
View your Council Tax account details
Apply for Council Tax single person discount
Apply for a Council Tax vacant property exemption
View your latest Council Tax online bill
Set up a direct debit on your Council Tax account
View Council Tax payment history
Tell us you are moving home

Housing Benefit and Council Tax Reduction

To add the Housing Benefit and CTR online service, you will need to provide your claim number, address and the answer to a random question based on your account.

Features
Report change in circumstances
Tell us you are moving home
View your weekly entitlement
View the income used in the assessment
View your household details
View payment details
View overpayment balance
Apply for Housing benefit
Apply for Council Tax Reduction