Domestic abuse during coronavirus outbreak

If you need to exit this page quickly, click on an Exit page link to be taken to the BBC website's weather pages. These links are spread throughout this page.

As a result of the Coronavirus outbreak, many victims of domestic abuse will face additional challenges and barriers to accessing support. While self-isolating, families are likely to spend extended periods of time with abusers, which potentially could escalate the threat of violent and abusive behaviour. Victims will be more isolated from the people and the resources that could help them.

Exit page 

Help and support

We would like to reassure those who are experiencing abuse that they are not alone, and support services are still available to offer help and support.

If you need help contact:

  • Metropolitan Police - If in an immediate danger, always call 999. For non-emergencies, dial 101.
  • Wandsworth Safety Net IDVA service - 020 7801 1777 Monday – Friday 9am-5pm
  • One Stop Shop service - closed until further notice however you can contact a support worker on 020 7801 1777
  • National Domestic Violence Helpline 24/7 - 0808 2000 247
  • Wandsworth Foodbanks - 020 7326 9428 
  • Women’s Aid Live - Chat online service Monday to Friday 10am to 12pm 
  • Rape Crisis Live Chat Helpline – available for women and girls aged 16 +. Opening hours:
    • Monday: 2 to 4.30pm, 6 to 9pm;
    • Tuesday: 2 to 4.30pm, 6 to 9pm;
    • Wednesday: 12pm to 2.30pm, 6 to 9pm;
    • Thursday: 12pm to 2.30pm, 6 to 8.30pm;
    • Friday: 9 to 11.30am.
  • Age UK Advice Line is open from 8am to 7pm, 365 days a year -  0800 678 1602 
  • Galop - The LGBT+ anti-violence charity - 020 7704 2040. Opening hours:
    • Monday to Friday between 10am and 12:30pm, and between 1:30 to 4pm
  • National Stalking Helpline  provides advice and advocacy support to victims of stalking -  0808 802 0300
  • Deafhope - service to support deaf people
  • Al-Aman - service to support those who are at risk of domestic abuse, honour-based violence, forced marriage and female genital mutilation. For more information, phone  020 8563 2250 or 075 87 657 804
  • Bright Sky is a free to download mobile app, providing support and information to those concerned that someone they know is experiencing domestic abuse.
    • Available in five languages: English, Urdu, Punjabi, Polish and Welsh
    • A unique UK-wide directory of specialist domestic abuse support services with contact details
    • Questionnaires to assess the safety of a relationship, plus a section on dispelling myths around domestic and sexual abuse
    • Links to further resources and information on topics around domestic abuse
  • Safe Spaces - walk into any Boots UK store, Superdrug Pharmacy, Morrisons Pharmacy, or one of the independent pharmacies, go to the healthcare counter and ask to use their Safe Space. The pharmacist will show you to the Safe Space. Once you are inside, all the specialist domestic abuse support information will be available for you to access, and you can make that call safely.
  • Project Awaaz - a dedicated out of hours support line providing information and one off emotional support to Black, Asian and Ethnic Minority women with current or past domestic abuse issues.
    • Telephone: 0300 365 3900 (Hours of operation are Saturday from 9am to 1pm; Monday and Thursday from 5 to 8pm)

Exit page 

  • Men’s Advice Line open Monday to Friday, from 9am to 5pm - 0808 801 0327 
  • Mankind - confidential helpline for male victims of domestic abuse and domestic violence. Phone them on 01823 334244 from 10am to 4pm
  • Housing Options - if you are at risk of homelessness, please contact Housing options duty 020 8871 6840. Out of hours housing after 4.30pm on 020 8871 6000.

Surviving Economic Abuse have produced guidance that looks at keeping yourself safe while self-isolating, as well as practical issues including benefits and sick pay.

Revive Housing Scheme specialises in relocating domestic abuse survivors to permanent social housing in a new and safe environment in a different part of the country. This is a service for existing Housing Association and Council tenants.

Exit page