Out of hours contact

Customer notice

Please note that due to essential maintenance there will be intermittent disruption to Touchtone (automated telephone line) payments between midday and 7pm on Sunday, 8 December. We apologise for any inconvenience this may cause.

Our out of hours contact details are:

  • Council switchboard emergency line: 020 8871 6000
  • Council housing emergencies (for example serious water leaks, someone trapped in a lift or locked out): 020 8871 7490
  • Noise and nuisance complaints: 020 8871 6127
  • Park Police: 020 8871 6789

Opening hours

Our main opening hours are Monday to Friday 9am to 5pm (except for Bank Holidays).