Pay Council Tax by Direct Debit

You can choose to pay on the 4th, 11th, 15th, 18th or 25th of each month.

You will need your:

  • Bank details
  • Council Tax account reference - this is on the top right hand side of your Council Tax bill. View an example of a Council Tax bill to see where your account reference number is.

Set up a Direct Debit

You can set up a Direct Debit for your Council Tax payment online or by telephone.


You must be registered for Council Tax to set up a Direct Debit. If you are not already registered, you need to set up your Council Tax account, and you can opt to pay by Direct Debit.

If you already have a Council Tax account, but wish to pay by Direct Debit, submit a form to set up a Council Tax Direct Debit.

Once set up, you will get a confirmation email.

By telephone

Call 020 8871 7799.

Once set up, you will get a letter in the next few days confirming the Direct Debit is set up and a bill showing your instalments.

Update your Direct Debit

If you want to change the bank account your Council Tax is paid from, you will need to set up a new Direct Debit

Benefits of paying by Direct Debit

Paying by Direct Debit has the following advantages:

  • You can choose from five different payment dates to suit your convenience
  • Payments are automatic - helping to keep your payments up to date and avoid reminders, final notices or summons
  • The service is completely online eliminating post office queues and relying on cheques to be delivered
  • Refunds are guaranteed in the event of error by the Council and the banking system
  • The Direct Debit instruction will continue year on year until you decide to cancel the arrangement. There will be no need to complete forms each year or if your annual amount payable changes
  • It costs us less to process helping to keep your Council Tax low