Eligibility for pest control discount

There is a 40% reduction for those on means tested benefits. The reduction is only available for:

  • Rats
  • Mice
  • Bedbugs

You must:

  • Provide proof of the benefit - the benefits statement must be the same address as the treatment address.
  • Make payment before booking

Proof of benefit

Proof of benefits include:

  • Housing Benefit
  • Working Tax Credit
  • Jobseekers Allowance (or its equivalent)

You are also eligible if your council tax is paid for you by benefits, or you receive pension credit.

You can send us proof either by:

  • Emailing a copy of the HMRC letter stating what payments are being made to you
  • Posting it to the Customer Centre
  • Coming to the Customer Centre who will be able to look up benefits and print out information.


Call 020 8871 6127 to pay by credit or debit card.

Or pay by cash or cheque at the Customer Centre.