Guidance for social, community and residential care providers on COVID-19

Advice for social, community and residential care providers

Current guidance for adult social care has been published.

All providers in Wandsworth are asked to familiarise themselves with this guidance and check regularly for updates. We expect all providers to ensure they are compliant with the recommended infection control measures.

Common questions about COVID-19

We understand that you may have questions relating to COVID-19 so we have put together the most frequently asked questions and their answers.

Testing

Full up-to-date information on the testing arrangements, how they can be accessed and how essential workers can self-refer can be found on GOV.UK. Older people care homes can request testing for residents and staff through this government portal.

PPE

Mutual Aid is available for emergency access to PPE, however please ensure you have exhausted your usual supply chain escalation routes and contacted the council before applying.

These contain responses to all of the questions that we have received. We will be updating these responses regularly in line with Government guidance and as we receive further questions. We hope that the response to your questions in this document is sufficient.

Other frequently asked questions

The FAQs contain responses to all of the questions that we have received. We will be updating these responses regularly in line with Government guidance and as we receive further questions.

Other useful documents:

*PHE now to be notified on first resident being symptomatic, not two as was the previous guidance.​

Further information

However, if you require clarification or if you have any further specific questions, please send these to providercvquestions@richmondandwandsworth.gov.uk and we will respond to them as soon as possible.

Please only use this email address if you are a provider of Social Care (Care Home, Voluntary Sector, Home Care).

If you are concerned about a member of your family receiving Social Care, please contact:

If you are a member of the public please follow the advice on the NHS website.

Also, view advice on COVID-19 from Wandsworth Council.