Corporate Business Plan 2019

Welcome to the Council's Corporate Business Plan (CBP) 2019.

From 1999 to 2010 the Government required all councils to produce a business plan bringing together their Medium Term Financial Strategy, service plans, objectives and performance outturns and targets.

Until 2010 this requirement was met through the publication of our annual Corporate Business Plan (CBP) which looks back over the previous year and forward to the next three. The CBP helps to provide a complete picture of the overall framework within which the Council works to achieve our objectives of delivering high quality, value for money services.

There is no longer a formal requirement to produce a Plan. However, the Council remains committed to effective and transparent annual financial and service planning and robust performance management - features independently recognised as being amongst the best of any authority in the country. As such, the key components of CBP remain integral to the business planning process in Wandsworth and are subject to regular scrutiny.

This page brings all these elements together so they can still be easily accessed as a 'virtual' Business Plan for 2019. This ensures that all residents, service users, partners and businesses continue to know how the Council is performing and can monitor our successes or otherwise.

Foreword from the Leader of the Council

“I am pleased to be able to present Wandsworth’s business plan which is based on our ambition of making the borough a first-class destination to live, visit, work and study.

The business plan is essentially the framework around our priorities for a borough with cleaner, safer and accessible neighbourhoods, that has great schools, libraries and parks.

In Wandsworth, we have ambition that is driven by the need to help our residents get on in life, giving as many people as possible the opportunity to find a home that is right for them and their family.

Wandsworth has been recognised as the best small business-friendly borough in London – and it is a place of creators, makers and innovators. Alongside this we want to help people secure new job opportunities and encourage investment throughout in the borough.

This is borne out by the announcements that Apple and Penguin Random House will be moving to Nine Elms in the next few years and that the Royal College of Art is expanding its south London campus and innovation centre in Battersea.

These high profile digital and technology institutions coming to Wandsworth will open up real opportunities for our residents and will have a definite knock-on effect in encouraging complimentary companies to make a similar move.

The business plan also commits us to maintaining the lowest possible council tax, making every pound go further and ensuring that we live within our means.

Wandsworth has a lot to be proud of but we are always striving to be better and the key to a successful well run council is not just providing high quality services while maintaining low council tax, but harnessing the good will and support of local groups, businesses and residents in our work as we make the borough the best it can be.”

Ravi Govindia, Leader of Wandsworth Council

The Council's corporate objectives

The Council has six strategic objectives (and sub-objectives) that reflect the Council's priorities and its ongoing corporate ambition to deliver high quality, value for money services, including keeping the council tax amongst the lowest in the Country:

  • Providing the best start in life - By investing in early years' provision, family support, school improvements, mentoring, apprenticeships and skills training
  • Greener, safer, better neighbourhoods - By working with our community to combat climate change and improve our environment and our neighbourhoods – keeping them green, clean and safe
  • More homes and greater housing choice - By delivering a range of homes to suit different needs for people who live or work in the borough, particularly for those on lower incomes, while providing more help and support to people who rent either from the council or privately
  • Helping people get on in life - By helping people secure new job opportunities and encouraging investment in the borough
  • Encouraging people to live healthy, fulfilled and independent lives - By helping young and old stay safe, active and in control of their lives
  • Value for money - By maintaining the lowest possible council tax, making every pound go further and ensuring that we live within our means

These objectives are reviewed regularly and are informed by concerns and priorities gathered through professionally-conducted market research, user groups and residents' meetings.

Medium Term Financial Strategy (MTFS)

The Council's MTFS describes the financial direction of the Council and the financial pressures over a four-year period. It models income, expenditure and resource requirements and demonstrates how the Council's financial plans and strategies contribute to the achievement of its objectives.

It covers the General Fund Revenue Account, the Housing Revenue Account and the Capital Programme, and includes grant funded projects. It also comments on the significant risks facing the Council in the forthcoming years and explains what the Council is doing to reduce those risks.

The 2019/20 MTFS was presented to the Finance and Corporate Resources Overview and Scrutiny Committee on 4 July 2019 and was approved by the Executive on 8 July 2019.

What we have achieved in 2018/19

Each year the Council approves a list of "Key Issues" which help to identify areas for improvement and development programmes in the coming year and beyond. The identification of such Key Issues, and our regular reporting of progress in achieving them, has enabled the Council to keep careful track of a range of priority actions and the progress that has been made. It also provides a Council-wide profile to issues which are considered important locally.

Our progress in meeting the agreed Key Issues is monitored by our Overview and Scrutiny Committees at the end of each year financial year. The latest report details our end of year progress and key achievements for 2018/19.

Our plans for 2019/20 and beyond

At the start of the current year our 2018/19 Key Issues (see above) were reviewed to ensure they remain relevant to achieving the Council's priorities during the coming year. Key Issues have been added or retained where they reflect, for example, major areas of service developments, new legislative requirements or where there have been significant performance issues raised during the year.

The Key Issues 2019/20 have now been agreed and set out the Council's key plans for the coming year. These will be monitored carefully during the year.

2018/19 results of the Council's performance measures

Wandsworth Council uses a variety of performance indicators to monitor how well its services are performing in meeting the needs of our service users and to measure their efficiency and value for money.

Throughout the year the council's various Overview and Scrutiny Committees (OSCs) focus on a set of key indicators of performance, 'the toplines'. The toplines include a variety of indicators that relate to the delivery of the council's priorities. Many of these indicators are defined and collected nationally through the data councils are required to submit to the government each year. Others are locally defined to cover issues that are important locally. The toplines measure performance across a wide range of Council activity including adult and children's social services, education, housing, leisure services, libraries and street cleansing.

Challenging targets are also set for each indicator. The Council has a policy of striving to ensure that the services we provide perform amongst the best in London, and our targets are set accordingly.

The 2018/19 results for the Council's topline measures are available to download. The tables allow you to easily see which indicators are improving and/or have met their targets and vice versa. The indicators and targets for 2019/20 toplines are also available.

How are we performing compared with other councils?

Wandsworth is committed to being an Open Council, making it easy for residents to find out how we spend your money and how good we are at delivering services.

Our Open Council web pages help you do just that with links to how we are performing in comparison with other councils across services like education, libraries, recycling and services for adults and older people.