Housing Improvement and Transformation Board

The Housing Improvement and Transformation (HIT) Board oversees the delivery of our HIT Plan and helps ensure improvements lead to better outcomes for tenants and leaseholders. The board will meet four times a year.

The HIT Plan brings together the work we are doing to meet required standards and improve the quality of our housing services. It sets out what needs to improve, who is responsible, how progress will be measured and when each action is expected to be completed.

Previous meetings

View the agenda and minutes from previous meetings.

Meeting Agenda Minutes
Monday 20 July 2026 Agenda (20 July 2026) Minutes (20 July 2026)

Membership

Members include residents, councillors, senior officers and an independent chair.

Category Member Role
Chair Ashley Hook Independent Chair
Councillors Councillor Matthew Corner Cabinet Member for Housing
Councillors Councillor Aydin Dikerdem Opposition Spokesperson for Housing
Resident members Thomas Glockner Borough Residents’ Forum representative
Resident members Paul Lonsdale Resident member
Resident members Jo Playford Resident member
Officers Paul Chadwick Executive Director of Resident Services
Officers Michael Hallick Deputy Executive Director of Transformation (Resident Services)
Officers Bob Granville Director of Housing Management
Officers Kay Willman Director of Housing Strategy and Enabling
Officers Marcus Shukla Head of Housing Policy and Performance
Officers Sam Olsen Executive Director of Change and Innovation

Declaration of interest

Board members must declare any interest relevant to the board’s business.

General declarations may be recorded, and members should raise any interest relating to a specific agenda item. Where necessary, a member should not take part in that part of the discussion.

Member Declared interest
Councillor Matthew Corner Member of the Association of Retained Council Housing (ARCH)
Councillor Aydin Dikerdem Member of the London Renters’ Union (LRU)