Apply for emergency alarm services
Issues with Telecare and Careline
We are currently experiencing issues with Telecare where some users are unable to connect with the monitoring centre. We are looking into this as a matter of urgency. See contact details for Adult Social Care for other ways to get in touch.
Wandsworth Telecare alarms
To see if you are eligible to receive a Telecare service you will need to be assessed by Adult Social Care.
To be referred or apply:
- Telephone: 020 8871 7707
- Email: accessteam@wandsworth.gov.uk
Find out more about Wandsworth Telecare alarms.
WATCH Lifeline
Wandsworth Alarm Telephone Care Helpline (WATCH) Lifeline is an emergency home response alarm service for older people and younger disabled residents provided by Wandsworth Council. You can apply for yourself, for a relative, by a carer, be referred by doctor or healthcare worker.
Contact Supported Housing Services to arrange an appointment with an Emergency Response Officer, who will explain more fully how the service works.
Find out more about WATCH Lifeline.
Contact
If you are unsure which service is most appropriate, contact Supported Housing Services on 020 8871 8198 or email supportedhousingservices@wandsworth.gov.uk.