Wandsworth helps cut water bills for struggling residents 

Published: Wednesday, April 2, 2025

Wandsworth Council is backing a new scheme to help residents save money on their water bills – by cutting out the paperwork and getting support straight to those who need it. 

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From this month, over 1,000 eligible low-income Wandsworth households will be automatically signed up for Thames Water’s WaterHelp discount, saving households an average of £432 of pounds a year – with no need to apply or fill in forms. 

 

The council has worked with Thames Water and Policy in Practice to identify those who are eligible and automatically place them onto the cheaper rate social tariff. 

 

Council Leader Simon Hogg said: “It’s important that residents receive the help they are entitled to. Over 1,000 households in Wandsworth will now automatically see cheaper water bills, offering a crucial lifeline to those facing economic hardship and struggling with rising bills. 

 

“As a Council we are committed to supporting residents with the biggest and most generous Cost of Living support fund in London, and we will keep investing it where it makes the most difference to people's lives” 

 

Wandsworth is one of the first boroughs participating in the pilot scheme, which could now be rolled out across London.