Apply for a Virtual Trade Permit (VTP)

At this time trade permit scratchcards are available by post and there is a limited availability for in person applications, by appointment only.  Alternatively you may utilise the option of virtual trade permits.

What you need

Once registered as a trader you will need to provide proof of the work to verify your entitlement to purchase the permits.

Apply Online

To apply online you must have a parking account with us.

If you: 

To access your online account, you will need to know your username and password.

If you have forgotten your password you can reset it. If you have forgotten your username please call us on 020 8871 8871 and we will be able to help.

You will need to submit proof of work for each job. However, all jobs can be managed on a single trader account.

You cannot purchase any permits until your proof of work and permit details have been verified and your account has been authorised. Once your account is authorised it will be available for you to purchase and activate permits as required. We aim to process applications within two working days.

Apply online at the Customer Centre

We are taking the necessary steps to ensure our employees and service provision are safe and the self service area is currently out of service.

Appointments can be made by contacting the Contact Centre on 0208 871-8871 or using Webchat on the relevant pages on our website.

Online applications are preferred, and where appropriate, staff will assist customers in completing their applications online.

If attending for an appointment, you will need to bring the required documents with you.

How to pay

Permits are purchased by 'topping up' your account. You can then select the relevant active job/site and purchase the number of VTPs that you require. You can pay for a permit online in advance and activate it when required. Any payment made for VTPs is not refundable. However, any unused permits will become available for a job authorised in the future.

View current charges.

How to use a VTP

To activate a paperless trade permit you will need to sign into your account and select the Traders tab. Paperless trade permits must be bought in advance of activation.

The registration number of the relevant vehicle must be entered to activate the permit and the applicable date selected.

If you no longer require the activation prior to the day it was requested for, please email detailing your account number/username, the vehicle registration number and the day the parking is due or booked for. We will arrange for this activation to be recredited. We will not be able to recredit an activation when the request is received on the same day it is required on or any time after this.

Each activated permit is only valid for one day in the sub-zone in which the job has been approved. It will only be valid on one vehicle. You are able to activate up to three trade permits per day per site.

Help with completing your application

If you have any problems completing your application form or are unable to supply any of the documents detailed, call 020 8871 8871. You can also use our online form to Make a parking enquiry.