Report a problem with a street light
Let us know about problems with street lights, belisha beacons, and other illuminated street furniture.
Before you start
You should report any fault relating to a red route directly to Transport for London (TfL) - any reports we receive will be passed on to TfL along with your contact details.
If a street light or lit sign is dangerous or could cause physical damage, for example:
- Leaning/fallen
- Inspection door missing
- Wires exposed
- Smoking/sparking
Do not complete this form, but contact us immediately on 020 871 6000, 24 hours a day.
Do not attempt to help by covering up or touching the wires, and warn children to keep away if necessary.
You will need
- Your details (name, address and postcode)
- Location of problem (name of road, nearest house number and landmarks)
- A brief description of the problem
Any defect reported to us will be inspected, and if appropriate, programmed for repair.
Outside of office hours
If you notice a problem outside of office hours and feel it cannot wait until the next working day, please call our out of hours contact number: 020 8871 6000.