Household Enquiry Form

From July 2019, a Household Enquiry Form will be delivered to every residential address in the borough as part of the annual canvass for the register of electors.

We must receive a response from every residential address, even if there are no changes.

If an occupier cannot respond to confirm that the existing information is correct or supply updated details (for example nobody lives at the address), the person who is responsible for the property (for example owner or property agent) must respond instead.

Electoral registration canvassers will visit addresses where there has been no response to the Household Enquiry Form.

If all the information is correct

The quickest and easiest way to respond to your form is online on the Household Response website. You will need the security codes on your form to complete this. If there are no changes, you can also use the phone or text services mentioned on your form. Again, you will need the security codes on your form to use these services.

Where possible please use the online, phone or text services, as this will save the council money. If you do not have access to a phone or the internet, you can complete the form and return it to Electoral Services in the reply envelope provided (postage is free).

If any of the information is incorrect

The quickest and easiest way to respond to your form is online on the Household Response website. You can use this service to add and remove names and to amend any existing information. Where possible please use the online service, as this will save the council money. 

If you do not have access to the internet, you can complete the form and return it to Electoral Services in the reply envelope provided (postage is free). 

Purpose of the Household Enquiry Form

By law, we must send a Household Enquiry Form to every residential address each year. This provides us with updated information about who is living at each address (including any 16 or 17 year olds). This information is then used to invite unregistered residents to register to vote, and to remove names of electors who are no longer living at the address.

Responding to the Household Enquiry Form will not automatically update information on the electoral register. We will contact you if further action is required.

What happens once a name has been provided on a Household Enquiry Form 

Where new names are provided, an individual registration form will be sent by post or emailed to those eligible to register to vote. These names will not be included in the electoral register until the individuals have made successful applications to register to vote. There is no need to wait for the individual registration form to be sent. Any new residents who are eligible to vote should register to vote (GOV.UK) as soon as possible.