VPN support information

Please contact us at 020 8871 7000 or email itservicedesk@richmondandwandsworth.gov.uk if you have an issue accessing your supplier VPN service.

Please provide as much information as possible when reporting your issue. 

For example:

  • the user account name being used
  • what computer platform you are using
  • any screenshots of error messages that you see

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Updated: 23/08/2022