Page 2 - Guidance for Schools, Colleges, and Youth Services :: Portus

How to develop an effective response

to self-harming behaviours

Safeguarding Concerned about a child

This guidance is not intended for use in or young person?
circumstances where there is an immediate Anyone can make a referral if they are worried about
threat to life or risk of significant physical harm.
a child or young person and think they may be a
If you have serious and immediate concerns victim of neglect or abuse, whether as a member of
regarding the safety of a child or young person due the public or as a professional.
to self-harm, suicidal thoughts or other significant Professionals across all agencies have a responsibility
risk issue then contact the emergency services by
dialling 999. to refer a child to Children’s Social Care when it is
believed or suspected that a child/young person:
Another option is to call the Mental Health Trust • Has suffered significant harm and /or;
which has a 24/7 Crisis Line (0800 028 800).
• Is likely to suffer significant harm and/or;
VISIT CRISIS LINE • Has developmental and welfare needs which are
likely only to be met through provision of family
support services (with agreement of the child’s
parent).
If you are worried about a child or young person
under the age of 18, you should contact one of the
Single Points of Access below. If your concern is
outside of normal office hours, you should contact
the emergency duty team.

Contact Kingston & Richmond
To make a referral online contact:
Single Point of Access
During Office Hours, call: 020 8547 5008
Outside Office Hours,
Emergency Duty Team call: 020 8770 5000

Contact Wandsworth

To make a referral online contact:
The Multi Agency Safeguarding Hub
During Office Hours, call: 020 8871 6622
Outside Office Hours,
Emergency Duty Team call: 020 8871 6000

Portus - A Safe Space - Guidance on Self-harm and Suicide Prevention for Schools, Colleges and Youth Services.
2