Support and advice

We are working with a range of voluntary and community groups across the borough to provide support and advice on the rising cost of living.

You can contact the Cost of Living Hub by calling 0808 175 3339 between 9am and 5pm, Monday to Friday.

We have complied a list of organisations that provide support and advice.

Help through hardship

Citizens Advice and the Trussell Trust have developed a free helpline for people struggling to afford the basics. It offers personalised advice and support to help address the underlying causes of the hardship, as well as a quick and seamless referral to a food bank for people if required.

  • Telephone: 080 8208 2138 (open Monday to Friday 9am to 5pm)

Citizens Advice Wandsworth

Citizens Advice Wandsworth provides specialist advice on a range of issues such as claiming benefits, employment issues, housing, immigration, debt, tax, advice for EU citizens etc. They offer hardship grants on behalf of other local funders and food vouchers.

Age UK Wandsworth

Age UK Wandsworth provides specialist welfare benefits and financial support service for older people; advising them on the types of benefits and grants available to them, support to fill out the applications and making applications on their behalf if necessary. Home visits offered, if needed.

Thinking Works

Thinking Works manages the Winter Warmth service for Wandsworth borough providing home visits and telephone advice.

Crosslight Advice

Crosslight Advice can provide specialist, holistic advice for those struggling with debt or money issues.


Our libraries act as 'heatbanks' in colder weather and are free to visit all day long. Working or studying at a library can also help reduce your own electric, gas and water usage, as well as commuting costs.

Find out more about what our libraries are offering, including the range of free activities available.

South West London Law Centres

South West London Law Centres offer free and independent legal advice on social welfare issues including housing, debt, immigration and employment.

Step Change

Step Change is a national debt charity offering comprehensive non-judgemental debt advice helping people who have debt problems take back control of their finances. Whatever the situation, they look for practical solutions that help to improve it.

  • Website: Step Change
  • Helpline: 0800138 1111 (open Monday to Friday 8am to 8pm, Saturday 8am to 4pm)

Tenancy support services

View tenancy support services available in Wandsworth.

Domestic abuse and violence

If you are experience domestic violence or abuse, find out about what support is available, including emergency accommodation. 

Wandsworth Carers Centre

Wandsworth Carers Centre provides support for unpaid carers, including help with applying for benefits, housing and advocacy.

Useful tools

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