Complete an occupancy review

We are undertaking a review of occupancy details across the borough. This is to determine whether properties are being charged the correct amount of Council Tax based on their occupancy level.  

All responses to the review are handled by a centrally based local government scanning facility in Nottingham - they process documents on behalf of many local authorities across the United Kingdom. 

About the review

It is important that we ensure that properties are being charged the correct amount of council tax based on their occupancy level.  

This review exercise will enable us to correct accounts via customers volunteering updated information regarding occupancy and to investigate further into cases where we have reason to believe there may be a discrepancy in the amount of Council Tax being charged.

Legislation exists which allows accounts to be adjusted and backdated Council Tax to be recovered. Those who are proved to have knowingly defrauded the system may also face prosecution.

Letters to residents

We will shortly be sending a letter to customers asking for them to confirm their current circumstances. This enables us to keep our records up to date and is also a way of allowing residents to notify us if there has been a change in their circumstances.

All responses will be handled by a centrally based local government scanning facility based in Nottingham.

This exercise this is one of many steps that we are taking to stamp out fraud.

Checks will be made to ensure information provided is accurate. However, occasionally circumstances may not be so easy to explain. To help in these situations we have included some additional information to help with any questions that can arise throughout this review period. 

Complete your review

Respond to the review within 14 days to ensure the correct amount of Council Tax is being charged. 

Online

You can confirm your current details using the online form. To access the form you will need to enter your unique PIN number. You can find this PIN number on the letter we have sent to you.

Complete your occupancy review

By post

You can complete the form on the back of your letter and return it to:

Income and Awards Review 
PO Box 11326 
Nottingham 
NG1 9RE

Do not return your form to the council offices.

Contact

If you have any questions require further information, view our additional information page.