COVID-19 support for home and community care providers

Maximising the uptake of the vaccine

Read slides from the maximising uptake of the COVID-19 vaccine amongst home care staff across London webinar hosted by London ADASS on Thursday 4 February 2021.

Routine staff testing for day care centres

The Department of Health and Social Care has rolled out weekly routine staff testing to all day care centres that are run by paid care staff and deemed critical to be open during lockdown by local authorities. Services must be for adults over 18 and are provided within non-residential care settings that support the health and wellbeing of adults. This includes settings such as:

  • Purpose-built day centres
  • Day centres attached to or part of a care home or supported living
  • Other buildings in communities specifically used for regular adult day care

Weekly PCR testing should be undertaken by all staff and volunteers working regularly in these centres, as well as private transport staff who support service users to attend.

Day care services should begin testing as soon as possible to continue to remain open safely. View more information on the testing programme.

Providers can register for and access a pre-recorded webinar about how to access testing.

Further day care resources:

COVID-19 easy-read guides

Providers can access COVID-19 easy guides with information about how to keep safe and well during the coronavirus (COVID-19) outbreak, including guidance around social distancing and face coverings by Mencap.

Read easy guides

Updated guidance for supported living services

The most recent Government guidance for supported living services has been updated to reflect that if you have had close contact with someone who has COVID-19, you must self-isolate for 10 days. For people in supported living arrangements, this 10-day period should increase to 14 days based on a risk assessment if the setting is considered high risk.

Read updated guidance

Information on vaccines for people with a learning disability and autistic people

NHS England and NHS Improvement have developed a short film for people with learning disabilities and/or autistic people. It describes what a vaccine is, how vaccines are made, why you should get a vaccine, whether a vaccine make you ill and how to decide whether to have a vaccine or not.


Testing service for extra care and supported living settings

NHS Test and Trace is making regular COVID-19 testing available to eligible Extra Care and Supported Living settings in England from 9 December. Eligible providers would be able to place orders to regularly test their residents and staff. This will involve weekly testing for staff and monthly testing for residents.

Full guidance can be found on GOV.UK.

Influenza Outbreak Response - SOP for Care Providers

Healthy London Partnership and NHS England and Improvement have published a SOP to support care provider managers and staff when managing residents with symptom(s) of Influenza or acute respiratory illness.

You can also find top tips on discharge from hospital to care home and examples of positive practice and other practical tools.

Download the SOP for care providers

London resource pack for day centres

London ADASS have created a resource pack to support the reopening of building based day opportunities for vulnerable people during COVID-19. Please note, this guide is designed to complement and not replace local guidance and professional judgement. Due to rapid changes to guidance during COVID-19, please check when using links to national and other guidance that it is the most up to date revision.

Personal assistants and care workers caring for people recovering from COVID at home

NHS has published a guide to help home care workers and personal assistants (PAs) to provide care and support to people who have left hospital after having COVID-19. It explains what to expect as these people return to their lives at home under new circumstances.  The guide is called After-care needs of inpatients recovering from COVID-19.  More information on supporting recovering after COVID-19 is available at

Supported living

Read COVID-19 guidance for supported living from GOV.UK.