Visiting the Customer Centre

Receptions closed

Receptions at Wandsworth Town Hall and the housing reception in Putney Bridge Road are now operating an appointment only service due to the coronavirus outbreak. 

Should you need an urgent appointment, please call one of the below: 

Access Team - 0208 871 7707

Housing and Homelessness - 0208 871 6161 

Children and Family Support - 0208 871 7899

Council Tax /Housing Benefit - 0208 871 8081

COVID-19 Community Hub - 0208 871 6555

For all non-urgent enquiries, please use the council website.

Our address

Customer Centre
Wandsworth High Street
SW18 2PU

Opening hours

Monday to Friday, 10am to 4pm excluding Bank Holidays

Mondays and Fridays are usually very busy so please avoid visiting us on these days if possible. If you do need to visit on either of these days, you may experience extended waiting times.

What you can do here

Use our computers to access online services.

Speak to someone about:

  • Adult Social Care
  • Children's services
  • Council Tax
  • Environmental Services including pest control, trading standards and food safety
  • Home ownership
  • Housing Benefits and Council Tax reduction
  • Local Land Charges
  • Parking including permits, and parking bay suspensions
  • Planning
  • Voting and elections
  • Waste

Use our telephones to contact Council departments.


Phone: 020 8871 6000