Link your Benefits and Council Tax Reduction account

You can link your Housing Benefit and Council Tax Reduction details to your My Account profile.

To link your benefits account you will need:

  1. Personal details (as on your account)
  2. National Insurance Number
  3. Your claim reference number. This is
    • on the right of the entitlement letter
    • 2 to 6 characters long

Select View claim in the Benefit services section.

The claim reference number is on the right hand side of the benefits entitlement letter.

Once you have linked your benefits account, you can view it from My linked accounts.

Check details of your claim

Select "View claim" from your benefits account to check details of your claim.

You will be able to view your claim summary including:

Incomplete claim applications

We moved to a new system on Monday 30 March. If you had an incomplete application saved prior to this date, you will need to start a new claim.

Next: How benefits have been calculated