Reset password

On 30 March 2020, we moved to a new online system. This means your old password will not work and you will need to create a new one. Register for My Account.

If you are having trouble signing into your new account, you can reset your password.

You cannot reset your password if you no longer have access to the email address you used to create the account. In this case you should create a new account using a different email address.

Remove an account

You can remove any Council Tax, Housing Benefit or Council Tax Reduction account associated with your My Account profile.

Remove an account

Council Tax accounts with more than one name

Each person wishing to access their Council Tax account will need to register independently. Enter your own name, as it appears on the Council Tax account.

Update ebilling details

You can update your ebilling preferences at any time.

My Account support

If you cannot find the answer to your question, or want to suggest an improvement, contact My Account support.

Next: Change your personal details